We offer free shipping service in Hong Kong for purchases over HKD$600
All goods on the website are generally in stock.
After receiving the order confirmation email, order will be picked up or sent by post within 3-7 working days.
If the goods are out of stock and need to be restocked, it usually takes 7-14 working days for delivery.
We will notify you your order status via email or by phone.
【FAQ】
Q: I found that my order information is incorrect, can the order information be changed?
A: Please make sure that the discount code/recipient/telephone/address/products and other information entered in the order are correct before the transaction When the order transaction is completed, all orders cannot be changed.
***In order to ensure the safety of online shopping for consumers and merchants,
the following circumstances may cause the merchant to cancel the order:
-The address shown in the order is incomplete
-Address input error
-Change of delivery address / phone number / recipient
【Delivery Service】
【S.F. Express】
Delivery to most parts of Hong Kong, outlying islands and border restricted areas cannot be delivered, orders will be delivered to the selected address within 1 to 2 working days after delivery. If you need to change the delivery location/time, please contact SF Express directly.
【Pickup point】
Customers can choose to use the Shunfeng smart cabinet or SF station self-pickup or Alfred smart cabinet. If the selected smart cabinet is full, It may take a few more working days to wait. If you need to change the pick-up location, please contact SF Express directly.
【Self Pickup】
We need 3 to 5 working days to process your order. When the goods are ready, we will notify you by email to pick up the package at the designated location. Please present the email for identity verification when picking up the package.
